Session Details
Day: 15/03/2017
Time: 08:30 - 09:45
Room: Morus 2

Track: Technical
Level: 300 - Advanced
Audience: Consultants/Developers
USD 2.2 Best Practises

This session will cover Unified Service Desk performance best practices, debug and diagnostics tools in the 2.2 release. This will include a review of our published best practices, and then dive in deeper with real world scenarios, recommended approaches and coding samples.


Introducing Your Speaker

Jason du Plessis, Dynamics 365 Solution Architect, Microsoft

I hold a BSc. in electronic engineering and am Scrum certified, and hold 20 years of experience across the Microsoft stack assisting customers in making their business requirements become technical solutions that bring real value to their business. Having worked within engineering as well as within service consulting I have deep experience in the many facets of delivering a technical solution from the pre-sales, envisioning, requirements gathering, delivery, team leadership, testing and operational phases.