Session Details
Day: 13/03/2017
Time: 09:00 - 17:00
Room: Nux

Track: Training (Product, ISV, Skills)
Level: 300 - Advanced
Audience: ALL
ClickDimensions Advanced Partner Training
This advanced partner training is intended for individuals who are already ClickDimensions Certified. The session will cover topics ranging from technical tips on architecture/performance considerations and advanced customization scenarios, to strategic and competitive tips to help partners sell deeper into customer accounts. Mr. Wittemann will also field questions and discussion topics from the attendees. The agenda will include:
  • Scaling for the Enterprise
  • Advanced Freemarker examples for personalization and dynamic data in emails
  • Customizations to CRM and ClickDimensions
  • Campaign Automations
  • Analytics and BI for measuring email audience engagement
  • API and script examples for forms
  • Your questions and ideas
Introducing Your Speaker

Matt Wittemann, Director of Technical Solutions, ClickDimensions

Mr. Wittemann is an 11-time recipient of the Microsoft Most Valuable Professional (MVP) award for Microsoft Dynamics CRM   and the author of the Microsoft Dynamics CRM 2011 Administration Bible (Wiley, 2011).  Mr. Wittemann began his career as a web technologist with a focus on digital marketing and corporate communications. He has been working with Microsoft Dynamics CRM since 2003 as a solution architect, developer, consultant and practice leader.

In 2005, Microsoft recognized one of his first CRM projects with a national award for solution excellence, and in 2006, he received his first MVP award, primarily for his widely-read blog and contributions to the nascent Microsoft CRM community. Since that time, his writings on CRM have been published in numerous periodicals and websites, and he has spoken internationally about using Dynamics CRM to support effective marketing processes. As the Director of Technical Solutions at ClickDimensions, Matt is responsible for ensuring customer success through training, product planning, community development and technical support.