Session Details
Day: 15/03/2017
Time: 10:00 - 11:15
Room: Vitis 2-3

Track: Executive Exchange
Level: N/A
Audience: Executives/Owners
Build Your Business Models #1 - Small Group Working Session
After two days of information and discussion with subject matter experts, it is time to take matters in your own hands. Time to start asking yourself deep questions and evaluate your business model. In small groups focusing on either Enterprise or SMB you will work on the essential questions for the future of your business model. Whether it is the Enterprise Edition or Business Edition, the Industry you’re in or the recurring business model based on subscription, ask yourself the question what development is key for the future. Mike Gillis (Enterprise) and Guus Krabbenborg (SMB) will support you in formulating questions and future business models.
Introducing Your Speaker

Rik Dubbink, Partner, CRM Partners

Rik Dubbink, Partner, CRM Partners The Netherlands & Germany. As a 21-year veteran in the field of CRM, sales & marketing automation and field service management, Rik has dedicated his professional life to supporting customers in the development of relationship management strategies and systems.

His career started at the National Datacenter of the Dutch Government Professional Services department. Soon, he joined a pioneer company on Marketing & Sales Systems in the Netherlands, Matrix Information Systems. Following an acquisition by Baan Company, Rik joined the CRM unit of Baan as a Marketing Manager for the Baan Front Office Suite. Later Rik led the Professional Services Unit of Baan in the Netherlands, Belgium and Luxemburg.

Longing to return to the field of CRM, Rik joined Emiel Putman in starting a new partner for Microsoft in the Netherlands dedicated to Microsoft Dynamics CRM, Microsoft Dynamics Marketing, Social, Customer Service and the entire Microsoft platform. Today, CRM Partners is a leading partner in the Netherlands with 110 employees. CRM Partners is steadily growing and expanding internationally with offices in Eschborn and München, Germany.

Rik Dubbink holds a Master of Arts degree in History from the University of Leiden and a Post-Doc in Information Management from the University of Utrecht in the Netherlands. Rik is a fanatic road race cyclist and MTB rider. Important in life are family, travelling and experiencing new people and cultures, gourmet food and wine and sharing this with others.

Guus Krabbenborg, Partner, Partner Master Class / QBS Group

Guus Krabbenborg is a seasoned business trainer and consultant in the international Microsoft Dynamics arena. He was manager and owner of various software companies and the sales and marketing director for Navision Software in The Netherlands. Today he is co-owner of Partner Master Class, business trainer for Dynamics partners and of QBS Group, the largest partner eco-system in the Microsoft Dynamics world.  

Since 2000 Guus works with Microsoft Dynamics partners. He has delivered business training in over 40 countries worldwide and was  involved in training and certifying over 150 Dynamics partners in Microsoft's Cloud SureStep transformation program. His approach is perceived as creative, energetic and somewhat provoking - but always with a wink.  ;-)

Furthermore, Guus is a lecturer and publicist for the software industry. His blogs are appreciated by both partners and end-users. Guus has published various books on project success in CRM and ERP. His books are sold and used worldwide. Together with colleagues Guus will publish a professional business report on this eXtreme 365 event that you can use to inform your colleagues back home. Visit booth number 9 for more details.  



Mike Gillis, Co-Founder, Gillis Company

Investing in people, business, and technology that matter. Mike Gillis is a veteran Microsoft Partner having started his first Microsoft partner firm in 1992. Mike’s experience has provided him with a broad perspective on Microsoft partnership. Mike co-founded startup Microsoft Partners as an entrepreneur; he served as an executive as the companies were acquired and integrated into large companies; and eventually served as operator and intrapreneur at the large companies acquiring and integrating other Microsoft partner companies. Mike has been an active member of the Microsoft Dynamics Partner Channel since 2004 when he co-founded Iteration2 in Irvine, CA. Iteration2 won its first customer in June 2004 and in 2005 became Microsoft Business Solutions US Partner of the Year in 2005 and repeated again in 2006. In 2007 Iteration2 was acquired by Hitachi where Mike stayed on to lead Hitachi’s Dynamics business eventually becoming President and Global Chief Operating Officer of the 2,300 person global Dynamics business with multiple locations in US, Canada, UK, Singapore, Thailand, and global development centers in India and Philippines. While Mike was responsible for Hitachi’s Dynamics business, Hitachi was recognized as Microsoft Dynamics CRM Global Partner of the Year (twice), Microsoft Dynamics AX Global Partner of the Year, the Overall Microsoft Dynamics Global Partner of the Year, Professional Services Industry Partner of the Year, Retail Industry Partner of the Year, Canada Country Partner of the Year, Business Intelligence Partner of the Year, Collaboration Partner of the Year, Japan Country Dynamics Partner of the Year and Asia Dynamics Partner of the Year. Individually, Mike received Microsoft’s Eagle Award and was the first person inducted into Microsoft’s Partner Hall of Fame. While at Hitachi, Mike led the acquisition and post merger integrations of Ideaca, Customer Effective, and Ignify.  

Rasmus Foged, CRM Online Lead, EMEA, Microsoft

Long term executive and incubation leader. Before joining Microsoft in building out the Microsoft Dynamics CRM Online business in Western Europe, Rasmus Foged build one of the first Microsoft Dynamics CRM SaaS provides in Northern Europe, and in following helped numerous ISV’s transform their existing business to the cloud business model. Rasmus have 10 years of experience with Microsoft Dynamics CRM, and today leads the EMEA CRM Online business for Microsoft Corp.

Mr. Foged serves several boards in innovation and leadership, with 15+ years in the cloud industry.