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Rik Dubbink, Partner, CRM Partners The Netherlands & Germany. As a 21-year veteran in the field of CRM, sales & marketing automation and field service management, Rik has dedicated his professional life to supporting customers in the development of relationship management strategies and systems.
His career started at the National Datacenter of the Dutch Government Professional Services department. Soon, he joined a pioneer company on Marketing & Sales Systems in the Netherlands, Matrix Information Systems. Following an acquisition by Baan Company, Rik joined the CRM unit of Baan as a Marketing Manager for the Baan Front Office Suite. Later Rik led the Professional Services Unit of Baan in the Netherlands, Belgium and Luxemburg.
Longing to return to the field of CRM, Rik joined Emiel Putman in starting a new partner for Microsoft in the Netherlands dedicated to Microsoft Dynamics CRM, Microsoft Dynamics Marketing, Social, Customer Service and the entire Microsoft platform. Today, CRM Partners is a leading partner in the Netherlands with 110 employees. CRM Partners is steadily growing and expanding internationally with offices in Eschborn and München, Germany.
Rik Dubbink holds a Master of Arts degree in History from the University of Leiden and a Post-Doc in Information Management from the University of Utrecht in the Netherlands. Rik is a fanatic road race cyclist and MTB rider. Important in life are family, travelling and experiencing new people and cultures, gourmet food and wine and sharing this with others.
With the Microsoft Business Platform and Dynamics 365 we made the next step to help our customer to drive their Digital Transformation. This requires the evolution of our Dynamics Partner and Solution ecosystem. In my role as Dynamics Industry & ISV Lead in Germany I'm responsible for driving this transformation to leverage the full potential of the Microsoft Business Platform in the Cloud business.
Prior to working for Microsoft, I gathered many years of expertise in Management Consulting and ERP Project Business working for Cap Gemini Ernst & Young and KPMG Consulting.
I hold Academic degrees in Applied Computer Science (University of Mannheim) and Business Adminsitration (University of the German National Bank).
Errol’s 29-year career has been
exclusively involved in the ERP/CRM software industry. As the Director of
Product Marketing, Errol has led the product direction of
Microsoft Dynamics SMB ERP solutions working closely with the development organization on
strategy and cross-Microsoft product collaboration. Errol previously led
Partner and Field evangelism for Microsoft Dynamics CRM in the early years of
that products lifecycle. Errol gained international experience as the
Director of Sales and Marketing for Microsoft Business Solutions Australia,
leading the MBS sales and marketing strategies from 2001 to 2003. Before
relocating to Sydney, Errol was based in Fargo where he was the Director of
National and Global Accounts for Great Plains Software from 1999 to 2001.
An accomplished presenter, Errol has delivered keynotes at hundreds of
Microsoft and partner led customer events including main stage presentations.