Session Details
Day: 13/03/2017
Time: 12:00 - 13:00
Room: Vitis 2-3

Track: Executive Exchange
Level: N/A
Audience: Executives/Owners
Type:
Developing an ISV Strategy
In this panel discussion Rick McCutcheon, Dynamics Solutions MVP and ISV Coach will interview some of the top Partners to get their insights, opinions and stories on building a successful Dynamics 365 ISV business. In this business related discussion we will be uncovering key insights such as why they became an ISV Partner, Building their product road-maps, marketing strategies, building a channel and insights for the future.
 
Introducing Your Speaker

Rik Dubbink, Partner, CRM Partners

Rik Dubbink, Partner, CRM Partners The Netherlands & Germany. As a 21-year veteran in the field of CRM, sales & marketing automation and field service management, Rik has dedicated his professional life to supporting customers in the development of relationship management strategies and systems.

His career started at the National Datacenter of the Dutch Government Professional Services department. Soon, he joined a pioneer company on Marketing & Sales Systems in the Netherlands, Matrix Information Systems. Following an acquisition by Baan Company, Rik joined the CRM unit of Baan as a Marketing Manager for the Baan Front Office Suite. Later Rik led the Professional Services Unit of Baan in the Netherlands, Belgium and Luxemburg.

Longing to return to the field of CRM, Rik joined Emiel Putman in starting a new partner for Microsoft in the Netherlands dedicated to Microsoft Dynamics CRM, Microsoft Dynamics Marketing, Social, Customer Service and the entire Microsoft platform. Today, CRM Partners is a leading partner in the Netherlands with 110 employees. CRM Partners is steadily growing and expanding internationally with offices in Eschborn and München, Germany.

Rik Dubbink holds a Master of Arts degree in History from the University of Leiden and a Post-Doc in Information Management from the University of Utrecht in the Netherlands. Rik is a fanatic road race cyclist and MTB rider. Important in life are family, travelling and experiencing new people and cultures, gourmet food and wine and sharing this with others.



Rick McCutcheon, Sales Process and CRM Expert, Full Contact Selling

Rick is a Dynamics 365 CRM MVP and expert in Technology Sales, Social Selling and CRM. Rick has been involved with the CRM Industry for over 20 years as a Company Founder, Senior Executive, Reseller, Board Member, Educator and Consultant. Rick is also a much sought after speaker and workshop leader who draws on his 20 years of real world experience working with hundreds of CRM professionals. He has recently delivered his practical yet innovative messages on building long term customer relationships at eXtremeCRM and the Dynamics User Group Communities Summit.