Session Details
Day: 16/03/2017
Time: 15:30 - 16:30
Room: Morus 3

Track: Extending the Value
Level: 200 - Intermediate
Audience: Customers
Type:
Ask the Experts: Q&A
Have some nagging questions that you just haven't had time to get answered yet?  You won't want to miss this session where Dynamics 365 Experts share some great insights!  Take advantage of this and come loaded with your questions!
 
Introducing Your Speaker

Gustaf Westerlund, Principal Consultant, MVP, Founder, CRM-Konsulterna

Dynamics 365 Solution Architect with more than 12 years experience as a Consultant with Dynamics CRM. Gustaf has a wide skillset including requirement analysis, sales and management in software development and IT-infrastructure. 80+ projects that have customer sizes ranging from 3 to more than 5000 users in many verticals including private equity, membership organizations, private banking, telecom, utilities, high tech, and professional services.

Julie Yack, Chief Operations Officer, Colorado Technology Consultants, Inc

Julie Yack is a Colorado-based Microsoft Dynamics CRM MVP serving clients across the globe, providing training, implementation, analysis and insight for companies wanting to take their service to the next level. Julie’s blog, www.julieyack.com, addresses pertinent topics of the day, ranging from Dynamics CRM to technology in education to travel to voting rights.

Julie is an accomplished author and publisher with several books on different technologies under her belt. Julie is a community leader, nationally, locally and online, serving on education committees and curriculum boards in Colorado and as a founding member of SouthColorado.net and xRMVirtual online. She knows how important it is to have your voice heard and has been honored to speak to elected officials at the US Capitol and to the Executive Staff at the White House on topics of technology legislation and the importance of STEM education in our k-12 schools. Julie loves to spend her free time traveling with her husband and kids.



Ben Vollmer, Sales Director - Worldwide Dynamics365 Field Servi, Microsoft

Ben Vollmer is a 20-year veteran of the CRM Community. Ben was one of the first field resources dedicated to Dynamics CRM and has been involved with Dynamics CRM since the V1 Alpha. Prior to Microsoft, Ben has worked with a variety of CRM and Field Service solutions. Some of the notable customers he has helped get value from Dynamics include WellCare, Tyco, CSX and Raymond James. He has been involved with Dynamics CRM in a wide variety of roles. You can follow Ben on his blog at: https://blogs.msdn.microsoft.com/service/