16:45 - 17:45
Extending the Value
200 - Intermediate
Using Logic: Which Logic to Use Where?
Plugins, workflows, actions, calculated fields and more. CRM has a plethora of different ways of creating logic. However, they are not all the same and not all are good for the same tasks. Join MVP and Solutions Architect Gustaf Westerlund, experienced with Dynamics CRM since version 1.2, as he gives an overview of the different techniques, what they are good for and some recommendations on when to choose the different ones.
Introducing Your Speaker
Gustaf Westerlund, Principal Consultant, MVP, Founder, CRM-Konsulterna
Dynamics 365 Solution Architect with more than 12 years experience as a Consultant with Dynamics CRM. Gustaf has a wide skillset including requirement analysis, sales and management in software development and IT-infrastructure. 80+ projects that have customer sizes ranging from 3 to more than 5000 users in many verticals including private equity, membership organizations, private banking, telecom, utilities, high tech, and professional services.