When configuring your solution, sometimes there are many ways to get the same end result. Join us in this session to discuss configurable logic including Workflows, Rules, and BPMs, where I will explain each solution and help to define when to choose one path over the other. We will discuss ISV solutions for rules; BPMs with integrations with Dynamics 365; workflows and tools I developed; and scenarios with Microsoft Flow.
I will include some real-life scenarios as well as explain how to focus solutions with no development, and how to approach to them with different kind of tools.
Awarded as Dynamics CRM MVP since 2013 (4 times).
As a technical consultant with extensive experience in Microsoft Dynamics CRM and Microsoft technologies, I have 12+ years of experience working with Dynamics CRM (since 1.2 version).
I currently work as the Technical Director for Infoaván Soluciones, a Microsoft Dynamics CRM partner in Madrid, Spain.
I have worked on 100+ CRM implementations in different positions (as a developer, project leader, trainer, architect, sales and presales) and in different industries (banking, construction, telecommunications, engineers, services, retail, public sector, legal, etc.). I have also worked on international projects in Europe.
I am passionate about CRM and all the possibilities that Microsoft Dynamics delivers. I have a CRM blog (in Spanish). I also collaborate and moderate in other blogs and forums in Spanish: http://www.comunidadcrm.com/ and http://social.microsoft.com/Forums/es-ES/crmspanish/threads (Microsoft Spanish CRM Forum).
I have a some solutions for CRM I share with the community like "Dynamics 365 Workflow Tools" in Codeplex: https://msdyncrmworkflowtools.codeplex.com/