Session Details
Day: 16/03/2017
Time: 16:45 - 17:45
Room: Vitis 1

Track: Dynamics 365
Level: 100 - Beginner
Audience: Customers
Type:
Dynamics 365 for Field Service
New to Microsoft Dynamics 365 for Field Service? In our session we do want to give you an overview on Digital Transformation with Microsoft Dynamics 365 for Field Service in your service organization. We will walk you through our current offerings in Field- and Connected Field Service with predictive and preventative maintenance being drivers for IoT-driven future field force. Being our guest, you can learn from other customer scenarios and get insights in running successful Digital Transformation projects. Welcome aboard.
 
Introducing Your Speaker

Carsten Groth, GBB EMEA Technical Solution Professional, Microsoft Deutschland GmbH

I am a Microsoft Technical Solution Professional in the Global Black Belts EMEA team specialized in both Field Service and Project Service Automation workloads. We support large enterprise and strategic customers in Digital Transformation, ensuring their understanding of Microsoft Dynamics 365 platform and roadmap as well as related Technologies, such as Azure Cortana Analytics Suite, Artificial Intelligence, PowerBI and other reporting features and of course our well known Office365 offer. As Industry and Technology experts we´re empowering customers in sharpen their Digital Transformation roadmap.





Carsten Groth, GBB EMEA Technical Solution Professional, Microsoft Deutschland GmbH

I am a Microsoft Technical Solution Professional in the Global Black Belts EMEA team specialized in both Field Service and Project Service Automation workloads. We support large enterprise and strategic customers in Digital Transformation, ensuring their understanding of Microsoft Dynamics 365 platform and roadmap as well as related Technologies, such as Azure Cortana Analytics Suite, Artificial Intelligence, PowerBI and other reporting features and of course our well known Office365 offer. As Industry and Technology experts we´re empowering customers in sharpen their Digital Transformation roadmap.





JB Chong, Bizdev Lead EMEA for Field Service - Global Dynami, Microsoft

JB has been in the CRM & ERP business for the past 17 years, focusing on projects in the areas Supply Chain Management, Service/Field Service, Sales Force Automation, Marketing & Customer Engagement. Primary industry experience in the Process Industry & Financial Services Industry. He holds a degree in Business Economics, specialized in Business Information Management.