| extreme 2010 Agenda |
| Tracks | | Sales & Marketing | Implementer | Development | Business Leadership | Hands On Lab |
| Sunday November 7th |
| 5:30 PM - 8:30 PM | Registration | Registration |
| 6:30 PM - 8:30 PM | Welcome Reception | Expo Welcome Reception |
| Monday November 8th |
| 7:00 AM - 7:45 AM | Breakfast | Breakfast |
| 8:00 AM - 8:50 AM | Keynote / Opening Session | Opening Session Jamie Lucia Tozzi -General Manager, Microsoft CRM, US Dynamics
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| 9:00 AM - 9:30 AM | Presentation - Gold Sponsor | Vertical Industry Selling: Partnering to Win - ExperLogix |
| 10:00 AM - 10:50 AM | General Track Sessions | How to Fish and Present MS Dynamics CRM Value prop (1 of 2) Umang Vasa Microsoft
| Outlook Client Deployment: Best Practices Giorgio Garcia-Agreda CRM MVP Crionet | SharePoint – CRM integration Kuba Skałbania CRM MVP Netwise Sp. z o. o. | Creating a vertical practice – a practical discussion Joe Corigliano Microsoft and Mitch Cannady Spinnaker Network Solutions | Introducing and Administering the Microsoft Business Productivity Online Suite |
| 11:00 AM - 11:50 AM | General Track Sessions | How to Fish and Present MS Dynamics CRM Value prop (2 of 2) Umang Vasa Microsoft | Microsoft Dynamics CRM 2011: What’s New for Business Users Manisha Powar Microsoft | Extending Microsoft Dynamics CRM 2011 Matt Parks CRM MVP Avanade | The New Frontier - "The Cloud" Best Practices advice from the early pioneers (Partner Panel) Christy Spokely - Spokely & Associates | Administering Exchange Online Services |
| 12:00 PM - 12:50 PM | LUNCH | LUNCH |
| 1:00 PM - 1:50 PM | ISV Sessions | One-stop Shop for Enterprise-level CRM Solutions William Barrow Axonom
| Expert Knowledge Engine Rick Wood Cincom Acquire
| Demo Quotes & Orders with Confidence Gwyn Golden Experlogix
| Leveraging relevant business information to drive sales and marketing Stephen Bergmann Hoovers | Hands on Lab closed |
| 2:00 PM - 2:50 PM | General Track Sessions | Lions and Tigers and Bears, Oh My! Cheryl Strege & Michelle Glennie The Partner Marketing Group | Microsoft Dynamics CRM 2011: Customer Service and Support Matthew Barbour Microsoft | Microsoft Dynamics CRM 2011: What’s New for Technical Users Michael McCormack Microsoft | Transitioning your Business Model from On Premise to the Cloud- Part I George Brown - Sales Works | Managing and Customizing SharePoint Online Services |
| 3:00 PM - 3:50 PM | ISV Sessions | Maximizing the Benefits of CRM Mobility Derek Warburton, Vice President, TenDigits Software
| The CoreMotives Marketing Suite Rhett Thompson CoreMotives | c360 IT Service Management Justin Lofquist c360 | Managing Your Enterprise and Channels’ Sales and Quotation processes for Customizable Products with Microsoft Dynamics CRM Dinesh Dhamija, Ph.D. TDCI | Hands on Lab closed |
| 4:00 PM - 4:50 PM | General Track Sessions | Leveraging Mobility to gain a competitive advantage Derek Warburton TenDigits | Adopting Sure Step and Putting it to the Test Lori Thalmann Pytlik - Microsoft & Nenad Simeunovic - Merit Solutions | Building Solutions with Microsoft Dynamics CRM 2011 Sanjay Jain Microsoft | Microsoft 101 Terrence Abrahams Microsoft | TBD |
| 5:00 PM - 7:00 PM | Expo Reception | Expo Reception |
| 7:00 PM - 10:00 PM | Celebration | Partner Celebration |
| Tuesday November 9th |
| 7:00 AM - 7:45 AM | Breakfast | Breakfast |
| 8:00 AM - 8:30 AM | Presentation - Gold Sponsor | Expert Knowledge Engine – Cincom Acquire |
| 9:00 AM - 9:50 AM | General Track Sessions | Compelling sales strategies to compete with SFDC from a technical perspective Marc Wolenik CRM MVP Webfortis | CRM Implementation Best Practices Lori Thalmann Pytlik - Microsoft & Nenad Simeunovic - Merit Solutions | Communicating Together: Microsoft Windows Azure Hosted Services and Microsoft Dynamics CRM Online Josh Wells / Chris Dodgson Microsoft | Transitioning your Business Model from On Premise to the Cloud- Part 2 George Brown - Sales Works | Introducing and Administering the Microsoft Business Productivity Online Suite |
| 10:00 AM - 10:50 AM | General Track Sessions | Competing & Winning with Microsoft Dynamics CRM 2011 Matt Valentine Microsoft | Microsoft Dynamics CRM 2011 Marketing and Sales Force Automation Manisha Power Microsoft | Microsoft Dynamics CRM 2011 and Microsoft Online Services Giorgio Garcia-Agreda CRM MVP Crionet | Partner Business Systems Tony Banks QBT | TBD |
| 11:00 AM - 11:50 AM | ISV Sessions | Advanced marketing powered by Dynamics CRM and Windows Azure Rhett Thompson CoreMotives | Expert Knowledge Engine Rick Wood Cincom Acquire
| Demo Quotes & Orders with Confidence Gwyn Golden Experlogix
| Leveraging relevant business information to drive sales and marketing Stephen Bergmann Hoovers | Hands on Lab closed |
| 12:00 PM - 12:50 PM | LUNCH | LUNCH |
| 1:00 PM - 1:50 PM | General Track Sessions | Social Media and CRM 2011 Marc Wolenik CRM MVP Webfortis & Frank Falcone Microsoft | Microsoft Dynamics CRM 2011 User Experience Michael McCormack Microsoft | Architecting Your Microsoft Dynamics CRM 2011 Implementation Matt Parks Avanade | Building a leadership structure for growth and sustainability Craig McCollum True North Strategists | Hands on Lab closed |
| 2:00 PM - 2:50 PM | General Track Sessions | Microsoft Dynamics CRM Online- “Leading with the Cloud” – Be what’s Next Connor Marsden Microsoft | Increase sales with Sure Step as your Implementation Methodology Lori Thalmann Pytlik - Microsoft & Nenad Simeunovic - Merit Solutions | Taking Advantage of Web Resources Richard Knudson Magenium Solutions | Navigating organizational change in times of economic and technical transition Craig McCollum True North Strategists | Administering Exchange Online Services |
| 3:00 PM - 3:50 PM | ISV Sessions | Mobile Business Solutions with iSMS® Text Messaging Bob Batz BookIT | CRM Enhancements Made So Easy to Use Even a Marketing Manager Can Do It Jerry Weinstock CRM Innovation | Dynamics CRM 2011 for Professional Services Martijn van der Hoeden Assistance Software | Let’s market! Marketing Automation solutions, trends and best practices. John Gravely ClickDimensions | Hands on Lab closed |
| 4:00 PM - 4:50 PM | General Track Sessions | Real life wins from the field (Panel Discussion) Anthony Ferrari and Umang Vasa Microsoft | Configuring the Microsoft Dynamics CRM Email Router Josh Wells / Chris Dodgson Microsoft | Agile and iterative development of xRM solutions with CRM 2011 Kuba Skałbania CRM MVP Netwise Sp. z o. o. | Opportunities in Extending Microsoft Dynamics CRM Kim Smith, Matt Valentine and Daniel Bien Microsoft | Managing and Customizing SharePoint Online Services |
| 5:00 PM - Whenever | Night Out! | Your Night out On the Town! -- You can't come to Las Vegas and not take some time out on the town for yourself …….. Just make sure you are bright eyed and bushy tailed for the session Wednesday morning! |
| Wednesday November 10th |
| 7:00 AM - 7:45 AM | Breakfast | Breakfast |
| 8:00 AM - 8:30 AM | Presentation - Gold Sponsor | Using Hoovers Business Information to execute a complete Sales and Marketing program and provide more value to your CRM system installations |
| 9:00 AM - 9:50 AM | General Track Sessions | Microsoft Dynamics CRM: Help a Customer Decide Which Deployment Option is Best for Them Matthew Barbour Microsoft | Microsoft Dynamics CRM 2011 Visualizations and Dashboards Barry Givens Microsoft | What's new in Workflows Richard Knudson Magenium Solutions | Monetizing the Existing Customer Base Erik Robison Microsoft | Hands on Lab closed |
| 10:00 AM - 10:50 AM | General Track Sessions | 60 Tips in 60 Minutes Cheryl Strege & Michelle Glennie The Partner Marketing Group | Planning and Preparing your Upgrade to CRM 2011 Chris Dodgson Microsoft | Best Practices- Custom Logic for working in the Sandbox Josh Wells Microsoft | Transitioning your business to the new MPN Barry Givens Microsoft | Hands on Lab closed |
| 11:00 AM - 12:00 AM | Closing Session | Closing Keynote - Kim Smith, Director – Cloud & CRM Partner Strategy, Microsoft Corporation |