Amir leads the Solution Architecture practice for Avanade UK’s CRM service line. He and his team work closely with pre-sales and delivery teams to shape the go-to-market CRM solutions across the industries as well as supporting the technical delivery of Microsoft Dynamics CRM based solutions for Avanade’s enterprise-level customers. Amir has been working with Microsoft Dynamics CRM for over 7 years and has contributed to development of several add-ons and accelerators for Microsoft Dynamics CRM throughout these years.
Amir is a Lead Program Manager for the Microsoft CRM Platform development team. His team delivers core platform functionality in the areas of Data Modeling, Security, Extensibility, and Business Process Modeling. Amir was previously a member of the Microsoft Dynamics CRM-E2 Engineering for Enterprise team which is chartered with generating best practices, prescriptive guidance, benchmarks and tools for the CRM Community with emphasis on the Enterprise Customer segment. The E2 team also advocates Enterprise Customer requirements to the Microsoft Dynamics CRM product team and consult on the integration of these features for future versions.
Amir has been a member of the Microsoft Dynamics CRM team since joining Microsoft in 2004 and has worked on the Setup and Deployment, and the Internationalization areas for Microsoft Dynamics CRM 3.0 and 4.0. Prior to working at Microsoft, Amir worked as a Development Manager on the IBM Open Systems Software team where he developed Backup and Restore, and High Availability solutions on Enterprise Storage Systems.
Amir is an avid traveler and an even more avid fan of Formula One racing. In his spare time he likes to try out new restaurants and enjoy the Seattle music scene.
Based out of the Microsoft EMEA HQ in Paris, Arun is a Microsoft Dynamics CRM Technology Advisor in the Western Europe region. Besides being the role owner for the Microsoft Dynamics CRM Technical Community in the region, Arun works together with Enterprise customers and partners across all industry verticals in identifying their CRM requirements, acting as a trusted advisor to define their CRM strategy and helping them to leverage and integrate with their existing technology investments. Prior to the CRM role, he was as a Microsoft Business Intelligence Technology Advisor in the Western Europe region, covering Microsoft BI delivered through Office, Sharepoint (with PerformancePoint Services) & SQL Server BI.
Barry Givens is the Director of Product Management for CRM at Avanade. He is responsible for developing the strategy and roadmap for a growing portfolio of Microsoft Dynamics CRM-based industry solutions. Prior to joining Avanade Barry held a variety of positions at Microsoft over a 15 year period. That work included ten years working on Microsoft Business Solutions in R&D, technical marketing and as the global channel development manager for Microsoft Dynamics CRM.
Ben brings significant Mobile CRM expertise especially for Microsoft. He’s worked directly with hundreds of companies and partners, guiding them on how best to meet their business objectives, through the effective implementation of Mobile CRM solutions. He knows exactly why some customers are successful, and others are not, when it comes to Mobile CRM. Ben is frequently called upon by Microsoft and partners to lend his expertise to their customers. Partners also enjoy working with Ben for his ability to position comprehensive Mobile CRM to win against SFDC. His speaking engagements, aside from being entertaining, have him sharing real world examples and insight into Mobile CRM success, ensuring attendees have pragmatic “take aways” they can use immediately.
Bernd Lachner is the Managing Director for the product development of CRM-Project. Bernd Lachner invented CRM-Project together with Franziskus Lorey in 2005 based on Microsoft Dynamics CRM 3.0. Headquartered in Würzburg, Germany, CRM-Project is delivered today to Microsoft Dynamics CRM customers worldwide. Customers purchase CRM-Project directly from itara or from one of the company’s more than 100 worldwide partners in 38 countries.
Bonnie M. Robertson, Principal, The Robertson CompanyChicago, Illinois
Bonnie Robertson owns a consulting and research company, dedicated to the growth of entrepreneurial companies. During her tenure as Vice President of Organizational and Channel Development for Great Plains Software Company, the company was awarded Fortune magazine’s “100 Best Places to Work” four consecutive times. Bonnie understands the business of being a Partner through her experiences as the Director Channel Strategies for Microsoft Business Solutions. Bonnie has presented to hundreds of thousands of leaders around the globe on such topics as strategic trends, leadership, communication and building high performance organizations.
Craig Dewar is Director of Product Management for Microsoft Dynamics CRM. He brings to the position a unique blend of experience in product management, marketing, and a deep understanding of how technology can be used for business advantage. His responsibilities include product roadmap, pricing and packaging and product evangelism. Dewar joined Microsoft in February 1995 and has held numerous positions: technical specialist supporting sales of Microsoft® server technology into enterprise accounts in finance and government sectors; chief technology officer for Microsoft’s New Zealand subsidiary; technical marketing manager in the mobile device space working on Windows Mobile® software for Pocket PCs and Smartphones; and speechwriter for the senior vice president of Microsoft’s SMS&P division and chief operating office of Microsoft Business Solutions. Before joining Microsoft, Dewar was a design engineer at a large multinational telecommunications manufacturer and an IT manager at a national law firm. Dewar has a bachelor of science in physics from Victoria University of Wellington, New Zealand.
David Brown serves as the EMEA & LATAM Timezone Lead for Microsoft Dynamics Customer Relationship Management (CRM) products and services at Microsoft Corporation, driving execution of the Microsoft Dynamics CRM business strategy and priorities within the EMEA region. Brown previously served as the manager of Worldwide Partner Strategy for Microsoft Dynamics Customer Relationship Management (CRM), responsible for partnership and channel development globally. Mr. Brown has been at Microsoft over 8 years leading in roles such as driving partner strategy for Microsoft Dynamics CRM in the UK, EMEA and WW.
With over 10 years CRM industry experience, Mr. Brown has demonstrated outstanding leadership, management, strategic planning and technology integration capabilities.
Personally, Mr. Brown holds a Bachelor Degree of Arts in Business from the University of Staffordshire, UK. Mr. Brown and his family reside in London, England.
An architect and a trainer, Dino is the author of many popular books for Microsoft Press that helped the professional growth of thousands of .NET developers and architects. A long-time trainer and top-notch consultant, Dino currently applies his expertise to the sport and media industry and was among the first to seize the opportunity of Web and mobile integrated development. Dino has written several popular books, including Programming Microsoft ASP.NET 4, and is coauthor of Microsoft .NET: Architecting Applications for the Enterprise. He’s also a regular contributor to MSDN® Magazine and speaks at industry events such as DevConnections and Microsoft TechEd. Follow Dino on Twitter as @despos.
I am a Sr. Technical Product Manager for Microsoft Dynamics CRM. I develop compelling, differentiating content and demonstrations for Technical Decision Makers and Developers from prospects, partners and customers. The purpose of this content is to demonstrate our vision, leading technology framework and compelling customer value.
Prior to this role, I spent two years as a CRM Online Technology Specialist (TS) launching the CRM Online business. As a TS I provided technical guidance to our customers and prospects and presented product functionality demos. In addition to supporting the CRM Online sales cycle I contributed to CRM Online Team Blog and Video Demonstration repository.
Before joining Microsoft in October 2007, I worked in the CRM partner channel for Statera and ePartners. As the Customer Relationship Management (“CRM”) Practice Director/Manager for Statera and ePartners, I was responsible for growing the CRM practice, creating sales collateral, evangelizing the product through speaking engagements and product demonstrations, developing and positioning strategic go-to-market industry solutions, and overseeing the delivery of all CRM projects. Previous to this experience I worked for Deloitte & Touche for 5 years and held various consulting roles. While at Deloitte & Touche we started a Mid-Market CRM practice based around the SalesLogix CRM application, now owned by Sage Software.
I have served as a member of the Microsoft CRM 3.0 & 4.0 alpha/beta testing team, CRM Mobility (1.2 & 3.0) beta testing team and participated in the Microsoft Office 14 Developers Advisory Council. I co-authored online training content for Microsoft entitled “Selling Microsoft CRM” to enable Microsoft’s small business partners with the necessary skills to position and sell Microsoft CRM.
I have presented various Microsoft CRM related topics at events such as The Microsoft CIO Summit, Convergence, Worldwide Partners Conference, TechReady, CRM
launch events and via online webinars.
Eric Pozil – Principal Analyst and Research Director Eric’s 20-year professional life has been defined by a singular passion for many aspects of the technology industry. He brings clients creativity and flexibility to address their product strategy, sales and marketing challenges. Eric possesses deep expertise and insight in the Customer Relationship Management (CRM) software sector. He has helped companies implement lead-to-close best practices, partner and go-to-market strategies, and the development of strategic sales tools including: valuable competitive vendor insight and economic-justification analysis. Eric is the founder of CRM Northwest, who provides strategy and management consulting services for the CRM space. Their extensive market research and insight led to the development of a proprietary CRM database available to their clients. Prior to founding CRM Northwest, Eric excelled in Sales and Sales Management roles with Salesforce.com and PeopleSoft. The majority of his childhood was spent growing up in Phoenix where he attended Brophy College Preparatory. He holds a Bachelor of Arts degree in Economics from Pitzer College in Claremont, California. Eric, his wife Tracy, and their three daughters reside in Seattle. He enjoys skiing, cycling, golf, and basketball.
Fadi has almost 12 years of IT experience working in Microsoft technology stack, development, data base and Microsoft Dynamics GP and Microsoft CRM. He has held several roles including development, consultancy, training, and presales, and also has been practicing project management since 2006 with customers. These projects range from in-house implementations to government implementations in more than one country. Fadi currently works with Microsoft as partner technical consultant, MEA, and am the Sure Step MEA country lead in the certificates side, certified Sure Step, MSF and PMP from PMI.
Personally, Fadi is married with 2 beautiful kids , Youmna baby girl, 7 years and Ali baby boy 4 years. He loves movies , sports in general , and enjoy traveling and meeting new cultures and people.
Frédéric Sitbon is Technical Specialist for Microsoft Dynamics CRM at Microsoft Central and Eastern Europe HQ. He’s managing the readiness and pre sales across the region for CRM including Microsoft Dynamics CRM 2011 and Microsoft CRM Online. With over 14 years experience in the IT industry, Fred’s previous roles have included him competency also from Windows to the Information Worker World. Fred is also author of different books for Microsoft.
Giorgio is CEO from 2001 of Crionet and e-tennis.net, two Italian IT Companies. He specializes in Customer Relationship Management (CRM) and principally serves as a financial and technical consultant helping companies around the world to refine and improve their business processes. He’s been awarded Microsoft Most Valuable Professional for Dynamics CRM - "Engineering" for the first time in 2008. Giorgio holds a variety of Microsoft certifications including MCT, MCDST, MCSA, and is Master Certified in Microsoft Dynamics CRM and Microsoft Dynamics AX.
Heidi Tucker Vice President, Global Alliances InsideView, Inc. Heidi Tucker is Vice President of Global Alliances at InsideView, the leading Sales 2.0 sales intelligence, social media company. She is responsible for driving the company’s distribution and OEM relationships with CRM brands, sales automation, and social media solution providers. She also overseas InsideView channel sales and strategic alliances. Heidi’s career spans more than 20 years leading marketing, sales, and business development. Prior to joining InsideView, Heidi was Vice President of Business Development at Hoover’s (a D&B Company), where she led Hoover’s API content licensing, mobile product distribution, and built the company’s first channel sales organization to expand distribution through major CRM brand owners and their partner eco-systems. Prior to Hoover’s, Heidi was SVP of Enterprise Sales at First Research, leading the company's North America expansion. She was also VP of Marketing for Courtlink Corporation, (Lexis-Nexis), and SVP of Business Marketing at Bank of America. Heidi is passionate about women’s leadership issues and the arts. She is president of the board of International Ballet Theatre and a member of the Board of Directors of Girl Scouts of Western Washington. She was a member of two international diplomatic trade delegations: Baltics (2005) and China (2008) and a cultural exchange to Russia (2009). She lives in the Seattle area with her husband and two teenage children.
Jakub (Kuba) has been working with Microsoft Dynamics CRM since its version 1.0 in 2004. He is now a Chief Evangelist and a Managing Partner at Netwise Sp. z o. o. - a top Microsoft Dynamics CRM consulting company in Poland (Partner of the Year 2010 – Dynamics CRM, Poland; Reseller of the Year Finalist – CEE 2011, Partner of the Year 2011 – Dynamics CRM, Poland). Jakub gained a lot of experience during multiple Microsoft Dynamics CRM implementations worldwide, as Microsoft Consulting Services employee and as Netwise consultant. He acted as xRM Architect in multiple implementations, including projects for hundreds of users spanned over multiple countries.
Jakub gave multiple presentations at various events, including Microsoft Technology Summit (in Poland), ExtremeCRM 2010 in Las Vegas, xRM Acceleration Lab in Redmond, and xRM Polish User Group meetings.
Jakub is also a Microsoft Dynamics CRM MVP (Most Valuable Professional). He is the founder and the leader of xRM Polish User Group and he has founded first Dynamics CRM Polish Blog.
Jamie Bulmer is a Pre-Sales Consultant working at CIBER in the UK to help Financial Services sector businesses understand the value proposition behind Dynamics CRM and the wider Microsoft Business Productivity stack. Prior to working at CIBER Jamie spent 3 years at Microsoft in the UK positioning their business productivity and cloud services offerings to the top 40 banks, insurers and capital markets accounts.
As the compete lead, Jamie is responsible for execution of the Microsoft Dynamics CRM compete strategy. Previously, Jamie held several roles with the Dynamics CRM team, including media relations, customer evidence, events, and CRM analytics. Before joining Microsoft, Jamie was the vice president of marketing for KnowNow, a Silicon Valley-based startup focused on real-time enterprise messaging, and led marketing for Sigma Dynamics, a predictive decisioning software company that was acquired by Oracle. Jamie has held strategic roles with PeopleSoft, E.piphany, and Oracle, and holds a masters degree in business administration with a focus on international business, and a bachelors of science degree from the Illinois Institute of Technology in Chicago, Illinois.
Since he authored the first book on Microsoft CRM in 2003 John Gravely, founder of ClickDimensions, has been using Microsoft CRM to manage sales and marketing teams. Having used every version of Microsoft CRM and a variety of add-on marketing solutions over the years, John has discovered and refined successful tactics for a variety of sales and marketing situations.
Koren is the Co-Founder of ClickDimensions and responsible for the product design and development. Koren has more than 10 years' experience in software development and specializes in Microsoft technologies and Microsoft CRM.
With over 6 years' experience in Microsoft Dynamics CRM, Koren formed 2 companies dedicated for Microsoft Dynamics CRM product development and implementation of the platform. Among the most familiar products produced by Koren are Field Level Security, Relationship Charts, Share Point Connector and Business Card Scanner. Koren was also chief Microsoft CRM instructor in Microsoft train center in Israel.
Koren holds a B.A. in Computer Science with a minor in Business and Economics from The Interdisciplinary Center Herzlia, Israel and is a graduate of Megamot College, The Center for Financial Studies, in the field of Asset and Portfolio management.
As President and CEO for Scribe Software, Lou is responsible for Scribe’s direction, continued growth as a leader in mid-market and enterprise integration as well as the company’s entry into the cloud through integration-as-a-service (IaaS) offerings. An experienced entrepreneur, Lou has helped build several startups into successful brands and companies. He joined Scribe from Lotus Software where he served as Director of Operations and Strategy for Online Collaboration Services, IBM’s first public cloud service. Lou came to IBM as CEO of WebDialogs, a leading provider of SaaS web conferencing services to channel partners, upon its acquisition by IBM in August 2007.
Prior to WebDialogs Lou was Vice President of Business Development at Tessera Enterprise Systems, a pioneer in the field of customer relationship management. At Tessera he was responsible for strategic alliances and helped oversee the company’s acquisition by iXL Enterprises in 1999. Prior to Tessera, Lou co-founded Workgroup Solutions, a regional systems integrator for client/server technology, where he was Senior Vice President of Sales and Marketing. Lou was involved in all facets of the spin-off of Workgroup Technology Corporation, including its venture capital investment and Initial Public Offering. He began his career at Xerox, where he held various sales positions and gained early exposure to the internet.
As Director of EMEA, Lynn Harrington is responsible for Scribe’s operations within the region. She leads all business development, sales and marketing activities designed to expand the Scribe brand, number of channel partners and revenue within the EMEA market. Lynn joined Scribe Software in 1999 and has 25+ years of experience marketing, selling and implementing mid-market business applications, primarily in the area of Customer Relationship Management. She has held several management positions at Scribe including Sales, Business Development and Marketing. Under her Sales leadership, the Scribe Reseller channel was established and grew to over 250 partners. In 2009, when Scribe opened its first International office, Lynn relocated to Europe to lead the initiative. Lynn and her husband are currently living in The Hague and are enjoying both the European living experience and biking as a form of transportation.
Marco Amoedo is an experienced Software Engineer and Technical Architect with extensive experience on Microsoft Dynamics CRM and Microsoft .Net framework. He currently works as a Dynamics CRM Lead for a global Financial Services company heading a team delivering complex xRM solutions built on the Dynamics platform. Marco has been awarded the Microsoft Dynamics CRM Most Valuable Professional for the last 5 years for his knowledge and passion about this product, and his contributions to the communities around Europe. He is also a Certified Trainer and a regular speaker at conferences and events around .Net and Microsoft Dynamics CRM.
Martijn van der Hoeden is Founder/CEO of Assistance Software Group. Assistance Software is a leading IT innovator in the PSA market. We have been in this business since 1990, when our founder Martijn van der Hoeden decided to facilitate efficiency. We first introduced our innovative IT solutions in the architecture sector, where we built a solid in the Professional Service Industry. Gold ISV Partner of Microsoft.
Mike Ehrenberg is a Technical Fellow working on business application architecture for the Dynamics team within the Business Division at Microsoft. He leads the work on long term product roadmap, and on driving the relationships between Dynamics and the system, platform and tools teams across Microsoft. Mike’s team is responsible for Product Planning for
Dynamics AX and Dynamics CRM.
Ehrenberg joined Microsoft in 2003, after 25 years of business application development across banking and brokerage transaction systems, Enterprise Resource Planning (ERP) for process manufacturing, and Supplier Relationship Management (SRM) solutions. At Olivetti, he led the development of one of the first commercial banking systems for Windows. As CTO at Marcam, Ehrenberg drove the development of the first ERP product for Windows NT, deeply architected for the Microsoft platform. At Frictionless Commerce, he led the development of one of the first complete SRM solutions deployable by design either on-premise or as a service.
Ehrenberg and his family live in Seattle, and love spending time cycling, skiing, watching and playing soccer, and enjoying the Boston Red Sox and their golden retriever, Lucy.
Nikhil is a product strategist, most comfortable thinking about product positioning and building prototypes. His new firm "azuqua", specializes in product strategy, roadmap creation and prototype development for its clients to help them surface business value through cloud and social platforms. Nikhil is a tireless entrepreneur and gravitates towards startups, his core expertise is in the areas of Cloud computing and engaging with the Social Customer. Over the past 20 years his experiences include working at several startups across enterprise and consumer technologies and consulting gigs at enterprises such as Marriott, NASD, Sallie Mae and the The World Bank. Most recently he was responsible for Product Management for Dynamics CRM at Microsoft where he focused on the Cloud Platform capabilities and Social CRM amongst other initiatives. Nikhil has a Bachelors in Computer Engineering from City College of New York and an MBA with a focus on Strategy and Marketing from Washington University in St. Louis. While he doesn't enjoy long walks on the beach, soccer and snowboarding are a different matter altogether.
Özgür is the Product Manager of proRM Business Solution for Sales, Resource and Project Management at proMX GmbH, which also was awarded the WPC 2011 Microsoft Partner Award in the category Microsoft Dynamics CRM 2011 Solution of the year. He has been working all over the globe with Microsoft Partners and direct CRM customers and has constantly expanded proMX´s worldwide partner network thanks to his international experience and competence. To be successful in the xRM area, the most important things according to Özgür are Creativiy, Simplicity, Flexibility and Efficiency.
Patrick Pando, the ISV Lead for EMEA at Microsoft is responsible for recruiting and supporting fantastic solutions for the Microsoft Dynamics partner ecosystems. Prior to Microsoft, Patrick was Vice President Sales, Marketing and Operations for a Microsoft ISV, EPICOR. Patrick has walked in ISV shoes for 10 years and is passionate and innovative about helping Microsoft ISV partners grow their business traditionally and in the cloud. After College, worked at Procter & Gamble and Nabisco prior receiving and MBA in Finance and Technology from Wake Forrest University in the USA. Patrick has lived and worked in I.T. in China, Russia, Sweden, UK and USA.
Paul Dols is the Founder and CEO of QS solutions.
QS Solutions “makes software straightforward” - by:
-Providing standard Quick Start implementations based on ‘best practices’ for the standard Microsoft products: Dynamics CRM, Project Server and SharePoint.
-Using our expertise and experience in vertical markets, we target our products and services at medium to large enterprises where these processes are crucial to company performance.
-Our customers are up and running in far less time, with less initial investment and more functionality than a traditional implementation would offer.
-QS Solutions has 55 employees and operates in the Dutch and German markets. The company has a strong focus on the new cloud /online Microsoft products.
Paul has 30 years experience in IT and has been a Microsoft partner since 1991. He started his own company in 1994 – DBS - which was an Independent Software Vendor developing HR and Payroll software based on the Microsoft platform. Paul sold this company in 2010 and started QS solutions in 2011.
Peter is the founder and CEO of proMX GmbH and has successfully built up the company´s Microsoft Dynamics CRM business to make proMX one of the leading Microsoft CRM Gold Competency partners in Europe. In 2011 Peter and his team have won the WPC Microsoft Partner Award in the category Microsoft Dynamics CRM 2011 Solution of the year with their sophisticated “proRM 2011 Business Solution for Sales, Resource and Project Management”.
Being a technology lover since I was in the high school, I took my bachelor's and master's degree in Computer Science in Spain. Once I finished it, I moved to London, where I started my career as a Microsoft Dynamics CRM specialist and I have been involved in large deployments for several organizations. Currently, as lead developer in the CRM Centre of Excellence in Barclays Capital, I design and develop challenging CRM solutions integrated with different financial systems.
Rhett Thompson is co-founder of CoreMotives, where he oversees product architecture and marketing. Prior to CoreMotives, Rhett was focused on global software marketing and executing CRM strategy. He has implemented Microsoft CRM in 11 countries across the US, Europe, the Middle East and Asia. Rhett also served many years as the Marketing Director for global 3D modeling leader, Tekla Corporation. His success in leveraging Microsoft CRM to achieve Marketing, Sales and Service excellence was featured in the Peppers & Rogers 1 to1 Media white paper – Sales & Marketing, the New Power Couple.
Rik Dubbink, Partner, CRM Partners The Netherlands & Germany. As a 19-year veteran in the field of CRM, sales & marketing automation and field service management, Rik has dedicated his professional live to supporting customers in the development of relationship management strategies and systems. His career started at the National Datacenter of the Dutch Government in the Professional Services department. Soon, he joined the pioneer company on Marketing & Sales Systems in the Netherlands, Matrix Information Systems. In the acquisition by Baan Company, Rik joined the CRM unit of Baan as a Marketing Manager for the Baan Front Office Suite. Later Rik led the Professional Services Unit of Baan in the Netherlands, Belgium and Luxemburg. Longing to return to the field of CRM, Rik joined Emiel Putman in starting a new partner for Microsoft in the Netherlands dedicated on Microsoft Dynamics CRM and the entire Microsoft platform. Today, CRM Partners is a leading partner in the Netherlands with 50 employees . CRM Partners is steadily growing and expanding internationally with offices in Eschborn and München, Germany. Rik Dubbink holds a Master of Arts degree in History from the University of Leiden and a Post-Doc in Information Management from the University of Utrecht in the Netherlands. Rik is a fanatic road race cyclist and MTB rider. He is dedicated to training the cycling youth in his hometown. Important in life are family, travelling und experiencing new people and cultures, gourmet food and wine and sharing this with others.
Robert van der Kleij is the program director for Qurius Online. Robert has experience with setting up and implementing both volume and value selling business models in the cloud. Qurius Online is successfully helping customers implement Microsoft Dynamics CRM Online via the Zero2Ten Rapid Adoption Program. Qurius Online is using an online sales and delivery model for customers to get them up and running within weeks. Qurius Online is targeted at volume selling and launched last year in Germany, Spain, The Netherlands and Belgium.
Ruben Overkemping is solution manager from the CRM service line from Avanade. He has a background in business administration and information technology. Ruben has more than 10 years of experience in optimizing business processes by implementing Microsoft technology. He is specialized in Microsoft Dynamics CRM and active in the field as solution architect where he translates the business requirements into platform solutions that add value. Because of his experience in optimizing marketing processes into working solutions he is a regular speaker on this topic on events.
Ryan Ward has enjoyed an outstanding career in a variety of roles that have required him to work worldwide in Europe, Asia and the US in supporting his customers and partners. Ryan has been exceeding targets in selling IT solutions and software for over 20 years for major industry players such as Oracle and SAP. He has also been an effective contributor to the success of start-up companies in the market such as Salesforce.com and Xactly Corporation.
Ryan is an acknowledged and proven expert in developing and creating Sales expertise and is a pioneer in working with software companies in their early years, establishing their credibility and selling key deals that have developed into high profile customer testimonials. His input has been used to help define sales campaigns, lead management, sales management and forecasting, leading up to and including Board level presentations and advisory positions with other software companies.
Ryan's credentials and reputation are well-proven and well-established within the software industry, with a commensurate and extensive network of high level contacts. His exceptional people skills and sales expertise have been leveraged to improve bottom line performance by:
· Focusing on effective partnering with clients
· Exploiting sales opportunities
· Developing high-performing sales people and effective teams
· Achieving high-value positioning within the market for organizations such as SAP, Oracle, Salesforce.com, Mediasurface and Marchfirst.
Sebastian Waksmundzki - Senior Technical Architect at AlfaPeople UK With 10 years' industry experience as a Software Engineer and Technical Architect Sebastian has been working on projects involving Microsoft Dynamics CRM 1.2, 3, 4 and CRM2011 (early adopters program). Sebastian has extensive knowledge of other MS software including SQL Server, MOSS and Dynamics NAV. He is passionate about new technologies and a fan of the Windows Azure Platform. You can read his blog at
www.mindthecloud.net.
Seth Patton has worldwide responsibility for Microsoft Dynamics CRM product marketing, including responsibility for the Microsoft Dynamics CRM Online business and marketing organization. Previously, Patton was Senior Director of Product Management for Microsoft Project and Project Server, where he led the worldwide business and marketing organization. Patton also served as Director of the Microsoft SharePoint Partner Team, where he was responsible for building a worldwide partner and channel ecosystem. Patton also spent four years in Microsoft’s U.S. Subsidiary in various marketing and channel development roles. Prior to Microsoft, Patton spent three years at Corio, an enterprise Cloud services provider for CRM and ERP applications, which was acquired by IBM, and five years as a Managing Consultant with Accenture.
Shan is one of the founding principals of Adxstudio, which developed the LINQ query provider and portal framework you see now in the CRM SDK. As an Enterprise Architect and 20-year industry veteran, Shan possesses in-depth knowledge and experience with leading technologies such as Microsoft Dynamics CRM 2011 and Windows Azure. As a CRM MVP, Shan is recognized as a leader in the technology community who shares expertise with the community.
Søren Fink‑Jensen is an International leader with over 17 years experience in the software industry (Microsoft and Navision) that is strategic and visionary in his approach to leadership.
His approach to knowledge transfer is based on cases, experience and deep interaction with participants on how to develop their business based on a strategic vision.
As an instructor/consultant helping businesses focus on transforming to the Cloud he has had various workshops with Microsoft partners in Europe, and these workshops were evaluated with highest results.
He is positive, motivating and confidence inspiring that is balanced with humor and directness in the discussions.
Vanessa Kyte serves as Partner Business Development Manager managing the relationship with a number of strategic Microsoft Dynamics Partners/Regional System Integrators in the EMEA & LATAM region. Previously she served as a Partner Account Manager in the Microsoft UK subsidiary managing the relationship with a number of UK Microsoft Dynamics Partners. She also spent 3 years in the Microsoft Enterprise & Partner Group business as an Internal Sales Specialist. Previous to Microsoft she was a co-founder of a small business running corporate events.
With a 10 year career of being at Microsoft and working with Partners, she has a lot of experience regarding how to navigate the Microsoft organisation, strategic business planning with partners, driving sales & marketing execution with partners and other various interactions with partner organisations. Vanessa resides in London, United Kingdom.
Wael Hamze is an Enterprise Architect working for the CRM Centre of Excellence at Barclays. As Design Authority, Wael is responsible for setting strategy, architecture, design and standards for all Microsoft Dynamics CRM deployments throughout the Barclays Group. Wael has over 8 years industry experience with Microsoft Dynamics CRM and .NET working in the Financial Services Industry. Wael is passionate about adding business value through best practices and extending Microsoft Dynamics CRM using the xRM Platform.